The patent-pending SmartQueuing™ solution consists of an easy-to-use waitlist application running on an Apple® iPad™. With minimal training and up-front configuration, a seater can begin establishing customer relationships in minutes. The data captured by using this system allows owners and managers to design customer loyalty programs for frequent diners. Much more than a simple waitlist, SmartQueuing™ will work with you to set up a program using directed advertising, generating more revenue while rewarding your customers.
SmartQueuing™ will never sell your customer’s phone number to a third party. We dislike annoying telemarketers as much as you do! If a customer chooses not to opt into the restaurant’s program, their number is erased from the system as soon as they are notified of their table. If they choose to opt in, the restaurant will send great deals like free appetizers or drinks straight to their phone or email. We make a promise to keep all of your customers’ information private.
Features & Benefits of the SmartQueuing™ Solution
TO THE CUSTOMER
- Choice to opt-in to receive special offers or to join a loyalty program
- Ability to add his/her name to a wait-list via SMS or Internet connection
- Freedom to spend time waiting any way they wish
TO THE RESTAURANT OWNER/MANAGER
- Removal of pager replacement cost
- Capture customer information that enables targeted advertisement and loyalty program creation
- Ability to offer WiFi services to guests at the establishment (for fee or free)
Build relationships with your customers while they’re not waiting in line!